摘要:Using nationally representative workplace data for Britain we show that over the
last quarter century union voice – especially union-only voice – has been
associated with poorer climate, more industrial action, poorer financial
performance and poorer labour productivity than nonunion voice and, in
particular, direct voice. On the other hand, union-based voice regimes have
experienced lower quit rates than non-union and “no voice” regimes, as theory
predicts. Over that time, while the workplace incidence of voice has remained
constant, with roughly 8 workplaces out of 10 providing some form of voice,
there has been a big shift from union to non-union voice, particularly direct
employer-made voice. Thus employers are prepared generally to bear the costs of
voice provision and manifest a reluctance to engage with their workforce without
voice mechanisms in place. The associations between non-union voice mechanisms
and desirable workplace outcomes suggest that these costs may be lower than the
benefits voice generates.