期刊名称：CIC : Cuadernos de Información y Comunicación
印刷版ISSN：1135-7991
出版年度：2001
期号：6
页码：63-86
出版社：Servicio de Publicaciones, Universidad Complutense de Madrid
摘要：Communication between large bureaucracies ond citizens who try to obtain needed services is crucial for maintoining occountability and efficiency of government. Web sites of State agencies are, in this context, an impartant indicator for the leve1 of transporency and access that the Administration offers to its constituents. Through the empirical comparison of web sites from some moin US. agencies a broader reflection aríses on user-friendliness and interactivil>’ for public information delivery and citizens’ feedback in o ‘digital democrocy
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