文章基本信息

标题：NEW TRENDS IN THE QUALITY MANAGEMENT
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作者：Zuzana Tučková David Tuček Tomas Bata University in Zlín Czech Republic.
期刊名称：Lex et Scientia
印刷版ISSN：1583-039X
出版年度：2008
卷号：2008
期号：XV
出版社：University of Bucharest and Nicolae Titulescu University
摘要：This article begins with access to Quality Management. Further, it deals with the ways of applying Quality Management in the everyday working practices of the Ahold Central Europe (ACE) Company - made up of the Czech Republic, Slovakia and Poland . The rest of the article aims at a description in greater detail of the “World Class” philosophy and the components that the above-mentioned company could use to fulfil the same. The article provides the answers to the following questions: - How should a quality approach perform in general? - What should a quality approach function not do in general? - What is the most frequent quality approach function? - Where do we need to concentrate on, in the future? - What activities in a quality approach are missing?
关键词：Quality Management