Letters

"Cambridgeshire Fire & Rescue Service is delighted to be working more closely with the Fire Service College. Recent exchange visits have proved to be invaluable, providing an insight into the operation of both organisations. We look forward to building an even more effective partnership that will support the challenging agenda we both face."

SDO Maurice Moore Head Of Personal & Organisational Development, Cambridgeshire Fire and Rescue Service.

During our recent visits you made some notable comments regarding our service and how we interact with you--some complimentary, all of it constructive. This feedback is a vital part of our two-way communication strategy and we welcome your input so that we continue to meet your needs. To contact us, please liaise with your Account Manager or Ceri Darrell. See details on page 2.

"Bedfordshire Fire and Rescue Service welcomes visits from FSC Account Managers. It provides us with the opportunity for face-to-face feedback on the issues their really matter to us.

"I send our students to the FSC so they can receive the best operational training in a sole environment from qualified Fire Service Professionals. Delegates benefit from the diversity of the FSC campus environment, where they can learn from experienced staff and from one another

"I hope the FSC continues to be flexible in its approach to customers and as the industry becomes less prescriptive, I believe delegates will continue to appreciate the unique adult learning environment it offers."

Stuart Nicholls, Development and Training Officer, Bedfordshire Fire and Rescue Service.

COPYRIGHT 2004 DMG World Media Ltd.
COPYRIGHT 2004 Gale Group