文章基本信息

标题：The Study of Factors Contributing to Chef Turnover in Hotels in Klang Valley, Malaysia
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作者：Rahman Bin Abdullah ; Mohd Azuan Mohd Alias ; Harnizam Zahari 等
期刊名称：Asian Social Science
印刷版ISSN：1911-2017
电子版ISSN：1911-2025
出版年度：2010
卷号：6
期号：1
页码：80
DOI：10.5539/ass.v6n1p80
出版社：Canadian Center of Science and Education
摘要：Service plays a crucial role in the developed countries, and is a growing economic driver in developing countries. Since it offers more work opportunities than product based commodities, the service sector has been taken seriously for the past 30 years. The tourism industry in Malaysia is in the developing process and the service sector is the key driver towards its growth. The main focus of this study is to look at the hotel industry which is within the tourism industry that faces a major problem of employee turnover. In a much smaller scope; the focus would be on employee turnover in the kitchen department which had not been explored quite significantly. The study would attempt to discover aspects which actually perceived by the employees as important for them to retain employment in the kitchen.