文章基本信息

标题：An Examination between the Relationship of Conflict Management Styles and Employees’ Satisfaction with Supervision
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作者：Kim Lian Lee
期刊名称：International Journal of Business and Management
印刷版ISSN：1833-3850
电子版ISSN：1833-8119
出版年度：2008
卷号：3
期号：9
页码：11
DOI：10.5539/ijbm.v3n9p11
出版社：Canadian Center of Science and Education
摘要：This study examined the relationships between conflict handling styles and subordinates’ satisfaction with supervision. Data from 139 respondents from major industries in Malaysia including service, manufacturing, mining and construction demonstrated that subordinates were more satisfied with their superiors’ supervision through their exercise of integrating, compromising, and obliging styles. On the other hand, subordinates who perceived their superiors as primarily utilizing dominating and avoiding style viewed them as incompetent in supervision and thus lowering their level of job satisfaction.