文章基本信息

标题：EDU-BUSINESS: PREREQUISITES FOR COMMERCIAL QUALITY MANAGEMENT IN UKRAINIAN HIGHER EDUCATION
本地全文：下载
作者：Tetiana Kalashnikova ; Maryna Salun ; Liudmyla Katan 等
期刊名称：International Journal for Quality Research
印刷版ISSN：1800-6450
电子版ISSN：1800-7473
出版年度：2020
卷号：14
期号：4
页码：1235-1244
DOI：10.24874/IJQR14.04-16
语种：English
出版社：Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
摘要：Commercial methods of quality management in higher education are currently being applied in Ukraine. This article addresses the question of whether commercial methods of quality management can be applied in the context of higher education. This problem is important because the commercial quality management methods introduced by Ministry of Education and Science (as part of the updated HEIs financing system), by National Agency for Higher Education Quality Assurance are based on the assumption that "edu-business" has "customers" who pay for "service". If these conditions cannot be applied to higher education, then the existing commercial methods of quality management are not applicable to HEIs and methods of quality management need to be rethinking, modifying and clarifying.
关键词：Quality management;Quality assurance;Edu-business;Higher education;University