文章基本信息

标题：Unpacking the Difference Between Digital Transformation and IT-Enabled Organizational Transformation
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作者：Lauri Wessel ; Abayomi Baiyere ; Roxana Ologeanu-Taddei 等
期刊名称：Journal of the Association for Information Systems
印刷版ISSN：1536-9323
出版年度：2021
卷号：22
期号：1
页码：102-129
DOI：10.17705/1jais.00655
出版社：Association for Information Systems
摘要：Although digital transformation offers a number of opportunities for today’s organizations, information systems scholars and practitioners struggle to grasp what digital transformation really is, particularly in terms of how it differs from the well-established concept of information technology (IT)-enabled organizational transformation. By integrating literature from organization science and information systems research with two longitudinal case studies—one on digital transformation, the other on IT-enabled organizational transformation—we develop an empirically grounded conceptualization that sets these two phenomena apart. We find that there are two distinctive differences: (1) digital transformation activities leverage digital technology in (re)defining an organization’s value proposition, while IT-enabled organizational transformation activities leverage digital technology in supporting the value proposition, and (2) digital transformation involves the emergence of a new organizational identity, whereas IT-enabled organizational transformation involves the enhancement of an existing organizational identity. We synthesize these arguments in a process model to distinguish the different types of transformations and propose directions for future research.
其他关键词：Digital Transformation, IT-Enabled Organizational Transformation, Organizational Identity, Value Proposition, Imposition, Reconciliation, Digital Technology, Process Model