文章基本信息

标题：Prevalence of burnout syndrome among Italian volunteers of the Red Cross: a cross-sectional study
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作者：Francesco CHIRICO ; Pietro CRESCENZO ; Angelo SACCO 等
期刊名称：Industrial Health
印刷版ISSN：0019-8366
电子版ISSN：1880-8026
出版年度：2021
卷号：59
期号：2
页码：117-127
DOI：10.2486/indhealth.2020-0246
出版社：National Institute of Occupational Safety and Health
摘要：Burnout syndrome (BOS) is a work-related constellation of symptoms characterized by emotional exhaustion, depersonalization, and personal accomplishment. A cross-sectional survey was performed to study the prevalence of BOS among a randomly selected sample of 280 Italian Red Cross volunteers. A socio-demographic questionnaire and the Maslach Burnout Inventory (MBI)-HSS were used to collect data. 241 volunteers participated (response rate: 86.1%). A significant proportion of the workers had BOS subscale scores in the highest tertile: emotional exhaustion 8.0%, depersonalization 35.9% and perceived lack of accomplishment 23.5%, respectively. Volunteers in emergency care reported higher levels of emotional exhaustion ( p =0.004) and depersonalization ( p =0.001), and lower level of personal accomplishment ( p =0.042) than volunteers engaged in non-healthcare social and administrative duties. These findings support the opportunity of a set of administrative, organizational and individual preventive interventions for emergency volunteers’ mental health.
关键词：Burnout syndrome;Emergency care;Mental health;Red Cross;Volunteers