摘要:The COVID-19 pandemic has forced museum communities around the world to
rapidly re-examine their approach to safe visitor engagement. In an atmosphere
of uncertainty, increased attention to hygiene and social distancing, the following
is a reflection by SparkLab Sciencentre in the Queensland Museum, Australia, two
months after reopening. It highlights the key lessons learnt and strategies adopted,
as they continue to reshape and reassess their approach to safe hands-on visitor
engagement. This reflection also emphasises the overarching importance of agile
planning, open communication, and continued monitoring of COVID-Safe operations,
visitor engagement and staff wellbeing.