期刊名称:Australasian Journal of Construction Economics and Building
印刷版ISSN:1835-6354
电子版ISSN:1837-9133
出版年度:2020
卷号:20
期号:4
页码:103-119
DOI:10.5130/AJCEB.v20i4.7289
出版社:University of Technology, Sydney
摘要:The question of how successful a project is beyond the handover stage is still echoing in the literature on project management and more magnified in international development (ID) projects. In addressing the question, this study aims to demonstrate the importance of time frame in assessing project success, particularly identifying the success criteria at the posthandover stages (outcome and impact stages). This study used a qualitative approach that was rooted in interpretivism, allowing the use of constructivist grounded theory method (CGTM) in an ID project as an example. The study identified eight success criteria: Convenience, Development, Documentation, Maintainability, New Capability, Price of Service or Product, Training, and Usability. The study also found that, first, each participant had different emphases on different success criteria; second, most of the identified success criteria were still under the outcome stage; and lastly, usability received the highest responses from the participants as the most concerned criterion at the post-handover stages. This last finding verified the importance of time frame where the other criteria became less important if the outputs were useful to deliver the institutions’ strategic objectives. Future studies that use more sampled participants and different types of institutions are also encouraged.
关键词:Success criteria;post-handover stage;international development projects.