文章基本信息

标题：Influencing Factors of Acceptance and Use Behavior of Mobile Health Application Users: Systematic Review
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作者：Chen Wang ; Huiying Qi
期刊名称：Healthcare
电子版ISSN：2227-9032
出版年度：2021
卷号：9
期号：3
页码：357
DOI：10.3390/healthcare9030357
出版社：MDPI Publishing
摘要：Purpose/Significance: Mobile health applications provide a convenient way for users to obtain health information and services. Studying the factors that influence users’ acceptance and use of mobile health applications (apps or Apps) will help to improve users’ actual usage behavior. Method/Process: Based on the literature review method and using the Web of Science core database as the data source, this paper summarizes the relevant research results regarding the influencing factors of the acceptance and use behavior of mobile health application users and makes a systematic review of the influencing factors from the perspectives of the individual, society, and application (app or App) design. Result/Conclusion: In terms of the individual dimension, the users’ behavior is influenced by demographic characteristics and motivations. Social attributes, source credibility, and legal issues all affect user behavior in the social dimension. In the application design dimension, functionality, perceived ease of use and usefulness, security, and cost are the main factors. At the end of the paper, suggestions are given to improve the users’ acceptability of mobile health applications and improve their use behavior.
关键词：users’ behavior; individual influencing factors; society influencing factors; App design influencing factors users’ behavior ; individual influencing factors ; society influencing factors ; App design influencing factors