文章基本信息

标题：Proposta de otimização dos processos logísticos do porto de Itajaí utilizando simulação e indicadores da teoria das filas
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作者：Maurício Randolfo Flores da Silva ; Fernanda Gobbi de Boer Garbin ; Ivonir Petrarca dos Santos 等
期刊名称：Revista Produção Online
印刷版ISSN：1676-1901
出版年度：2021
卷号：21
期号：1
页码：231-258
DOI：10.14488/1676-1901.v21i1.4214
出版社：Departamento de Engenharia de Produção e Sistemas
摘要：The scenario of economic growth of emerging countries and a decentralization of the global economy, in the last decades, increased the use of waterway modal in transportation, since this is the most efficient type of transportation for large long-distance loads, as in exports and imports. However, this gradual increase in demand has shown to the port terminals the need of efficient logistical management to avoid the accumulation of queues and a long waiting time in the ship loading and unloading processes. In this context, the objective of this study was to elaborate a proposal of customer service and cargo handling that minimizes the waiting time of ships in the Port of Itajaí. Based on a semi-structured interview and the monitoring of operations at the port, a conceptual model was built, and later translated into a computational model, which was validated against the actual model of the terminal's operation. Also, an analysis of the processes and the survey of opportunities for improvement for the operations were carried out, which allowed the construction of three alternative service models, which were simulated in the ArenaÒ software and the results were compared to identify the best solution for the operation model in the Port of Itajaí.
关键词：Cargo handling; Computational modeling; Port logistics;;Movimentação de cargas; Modelagem computacional; Logística Portuária