文章基本信息

标题：Motivation to Use M-payment in Shopping Centre: A Qualitative Inquiry
本地全文：下载
作者：Efendi ; Lina Salim
期刊名称：Jurnal Manajemen Bisnis
出版年度：2020
卷号：10
期号：2
页码：89-97
DOI：10.22219/mb.v10i2.13531
出版社：Jurnal Manajemen Bisnis
摘要：The study intends to understand motivation to use M-payment in shopping centre, which can be considered to be a new technology of payment. The literature on technology acceptance has been flourishing for a long time. The three leading theories in technology acceptance are innovation diffusion, technology acceptance, and network externalities theories. The study employs a qualitative methodology using the approach of photo voice. Six participants were selected for the study. The results of the study indicate that the participants are motivated to use M-payment because of convenience, sales promotion, convergence, and keeping up with the trend or technology. The findings are then compared to the leading theories in technology acceptance.
关键词：mobile payment;technology acceptance;innovation diffusion;network externalities;photo voice