文章基本信息

标题：Lessons from a Surgical Center Satellite Warehouse in a Large Brazilian Public Hospital
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作者：Augusto da Cunha Reis ; Renata Pereira Oliveira ; Letícia Ali Figueiredo Ferreira 等
期刊名称：Healthcare
电子版ISSN：2227-9032
出版年度：2021
卷号：9
期号：3
页码：297
DOI：10.3390/healthcare9030297
出版社：MDPI Publishing
摘要：Brazilian public hospitals face several operational problems not only related to poor public management practices and their complex nature, but also the economic, and social contexts. Considering this scenario and the fact that efforts in supply management might affect a hospital organization’s excellence, this research aims to identify improvements in the logistic operations at the surgical center satellite warehouse of a Public Hospital located in Brazil. A case study based on an exploratory and qualitative approach was conducted by employing document analysis, semi-structured interviews, and on-site observations. Seven major problems concerning lack of surgical material, the non-definition of crucial logistic parameters, low information flow, surgical supply control, and management problems were pointed and addressed by seven independent but complementary actions that considered the Brazilian healthcare system’s particularities. Given the nature of exploratory research, the results are not exhaustive and cannot be generalized to different contexts. However, they help understand that reducing the waste of the logistics processes makes it possible to improve the attention to the local population that uses public health services.
关键词：healthcare; public health; developing countries healthcare ; public health ; developing countries