文章基本信息

标题：Incidência e definição do assédio moral entre trabalhadores do transporte coletivo urbano
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作者：Júlia Gonçalves ; Suzana da Rosa Tolfo ; Leonor María Cantera Espinosa 等
期刊名称：Estudos Interdisciplinares em Psicologia
印刷版ISSN：2236-6407
出版年度：2020
卷号：11
期号：2
页码：153-175
DOI：10.5433/2236-6407.2020v11n2p153
出版社：Universidade Estadual de Londrina
摘要：The study identified the occurrence and knowledge about Workplace Bullying (WB) for workers in urban public transport in a Brazilian capital. This mixed study was done, with 382 workers answered a sociodemographic data questionnaire, the Bullying Labor Scale and questions related to knowledge about this violence. The results showed a difference between the quantitative of workers identified as targets of WB by the items of the scale (48.69%) and those who recognize themselves in this situation (36.34%). The dimension “work conditions” was the most frequently mentioned in the sample. The definitions of WB were related to humiliation, disrespect and embarrassment. Despite having conceptual conformities with the literature, these categories demonstrated a simplified knowledge, emphasizing objective elements. It is concluded that violence can only be prevented with its clear and distinct definition from other forms of suffering in the workplace.
关键词：assédio moral no trabalho; transporte coletivo urbano; condições de trabalho