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标题：A RESEARCH IN SERVICE SECTOR WITH REGARD TO FACTORS THAT AFFECT WORK SATISFACTION: THE CASE OF PUBLIC AND PRIVATE BANKING PERSONNEL IN KILIS PROVINCE
其他标题：İŞ TATMİNİNİ ETKİLEYEN FAKTÖRLERLE İLGİLİ HİZMET SEKTÖRÜNDE YAPILAN BİR ARAŞTIRMA: KİLİS İLİ KAMU VE ÖZEL BANKA PERSONELİ ÖRNEĞİ
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作者：Abdullah SOYSAL ; Mehmet TAN
期刊名称：Ömer Halisdemir Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
电子版ISSN：2564-6931
出版年度：2013
卷号：6
期号：2
DOI：10.25287/ohuiibf.211432
语种：English
出版社：Ömer Halisdemir Üniversitesi
摘要：Nowadays,the effective use of performance of workers in workplace is mostly related with the work satisfaction which can be experienced in institution. It can be said that,negative behaviors and attitudes such as absenteeism,high level of workforce turnover rate,work stoppage,indiscipline,and sabotage are due to the work dissatisfaction. Specifically,factors such as tools used in work,conditions of the work,physical environment,fee,promotion system,appreciation and social prestige can reduce to perceptions of the workers related to the work satisfaction of the workers. In this context,managers should constantly increase the work satisfaction applications based on quality philosophy within the structure,method and processes of the institutions if they want to create a happy work place.In this study,in order to determine factors that affect work satisfaction in public and private banking in Kilis province and how they differ from each other in a sectorial basis,it was determined that the difference arise from the fee,management implications,promotion expectancies and partly in knowledge and skills attitudes however,in relation to friendship relationship and workplace issues there is no significant difference.
其他摘要：Günümüz iş ortamında çalışanın performansını verimli kullanabilmesi büyük ölçüde kurum içinde yaşadığı iş tatminine bağlıdır. Günümüz işletmelerinde yaşanan devamsızlık,işgücü devir hızının yüksekliği,sabotaj,disiplinsizlik,iş bırakma vb. gibi olumsuz dav
关键词：Service sector; Work satisfaction; Factors Affecting Work SatisfactionJEL Classification: M12
其他关键词：Hizmet Sektörü; İş Tatmini; İş Tatminini Etkileyen Faktörler