文章基本信息

标题：Improving Organizational Citizenship Behavior based on Flow Experience
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作者：Alecxandrina Deaconu ; Cătălina Radu ; Alexandra Mihaela Popescu 等
期刊名称：Risk in Contemporary Economy
电子版ISSN：2067-0532
出版年度：2016
语种：English
出版社：Dunarea de Jos University of Galati
摘要：Building on previous research on Organizational Citizenship Behavior (OCB) and its influence on the performance of SMEs,this article intends to expand the investigation area to the concept of Flow and its relationship with OCB. In this paper we performed an analysis of the two theoretical constructs,we highlighted similarities and complementarities and we formulated arguments supporting the need to implement strategies that promote a state of flow. Our study points out that through these strategies,employees are encouraged to perform an extra role,beyond their formal duties,which generates an increase of OCB and favorable conditions for sustainable development.
关键词：organizational citizenship behavior;flow;intrinsic motivation;engagement;organizational performance