文章基本信息

标题：The Impact of Burnout Level of Employees on Intention to Leave: A Research on the Hotels in Hatay
其他标题：İşgörenlerin Tükenmişlik Düzeylerinin İşten Ayrılma Niyeti Üzerine Etkisi: Hatay’daki Otel İşletmelerinde Bir Araştırma
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作者：Zeynep ASLAN ; Senem ETYEMEZ
期刊名称：İşletme Araştırmaları Dergisi
印刷版ISSN：1309-0712
出版年度：2015
卷号：7
期号：3
DOI：10.20491/isader.2015315731
语种：English
出版社：Isarder
摘要：The purpose of this study is to determine the impact of burnout level of employees on intention to leave in three,four,five-star and boutique hotels in Hatay. The scales developed previously were used to measure the independent variable;emotional exhaustion,personal accomplishment,depersonalization and the dependent variable; intention to leave. In this study,judgmental sampling method was used and the employees in three,four,five star and boutique hotels in Hatay were included in the field research. The result of this studying dedicated that employees had lower levels of burnout. The results also showed that sub-dimensions of burnout,emotional exhaustion, depersonalization and personal accomplishment significantly associated with intention to leave. The results also showed that intention to leave increased when emotional exhaustion and depersonalization increased,but reduced when personal accomplishment increased. Consequently,this study pointed out that the burnout level of employees had an effect on intention to leave.
其他摘要：Bu çalışmanın amacı,Hatay’daki üç,dört,beş yıldızlı ve butik otellerde çalışan işgörenlerin tükenmişlik düzeylerinin,işten ayrılma niyeti üzerinde ne düzeyde bir etkisi olduğunu saptamaktır. Duygusal tükenme,kişisel başarı ve duyarsızlaşma gibi tükenmişli
关键词：Burnout Syndrome;Intention to Leave;Tourism Industry;Hotel Establishments.
其他关键词：Tükenmişlik Sendromu;İşten Ayrılma Niyeti;Turizm Sektörü; Otel İşletmeleri.