文章基本信息

标题：The Role Of Self-Efficacy Perception in Silencing Organization: A Study On Accommodation Enterprises in Alanya
其他标题：Sessizleşen Örgütlerde Öz Yeterlilik Algısının Rolü: Alanya’daki Konaklama İşletmeleri Üzerinde Bir Araştırma
本地全文：下载
作者：Engin ÜNGÜREN ; Aysen ERCAN
期刊名称：İşletme Araştırmaları Dergisi
印刷版ISSN：1309-0712
出版年度：2015
卷号：7
期号：2
DOI：10.20491/isader.2015215736
语种：English
出版社：Isarder
摘要：Qualified employees has an undeniable a place and importance in the laborintensive tourism sector to achieve competitive advantage,improve service and product quality,carry out sustainable development. As well qualified employees increase the competitiveness of countries in the international market. Providing opportunities for using qualified employees’ full potential is an important method in obtaining competitive advantage of the company. In this context,the main aim of the research is to determine the impact of self-efficacy on organizational silence. Sub-objectives of this research is to determine employees’ ideas and thoughts which provide contribution to business,whether there is a difference among employees’ perceptions of organizational silence and perceptions of self efficacy according to employees’ demographic and occupational characteristics. The research data were obtained by the survey carried out in the accommodation businesses. On the basis of the quantitative paradigm,descriptive research model,comparative model,the relational model and the relational model approaches are used. The findings of the research pointed out that perception of self?efficacy had decisive influence on organizational silence. As a result of research was determined that employees,who have low self-efficacy,was in silent by not expressing ideas and thought and employees,who have high self-efficacy,did not hesitate to share their ideas and thoughts.
其他摘要：Emek yoğun olan turizm sektöründe,işletmelerin rekabet avantajı elde edebilmesinde,hizmet ve ürün kalitesini arttırabilmesinde,sürdürülebilir gelişim gösterebilmesinde nitelikli çalışanların yadsınamaz bir yeri ve önemi vardır. Aynı zamanda nitelikli çalı
关键词：Self-Efficacy;organizational silence;accommodation establishments.
其他关键词：Öz yeterlilik;örgütsel sessizlik;konaklama işletmeleri.