文章基本信息

标题：The Effects of Employees’ Individual Characteristics on Job Satisfaction: A Public Bank Case
其他标题：Çalışanların Bireysel Özelliklerinin İş Tatmini Üzerindeki Etkileri: Bir Kamu Bankası Örneği
本地全文：下载
作者：Mehmet Merve ÖZAYDIN ; Ömer ÖZDEMİR
期刊名称：İşletme Araştırmaları Dergisi
印刷版ISSN：1309-0712
出版年度：2014
卷号：6
期号：1
语种：English
出版社：Isarder
摘要：The raising importance of rivalry between the employees in the relations of production nowadays,makes the adaptation between worker and work more substantial. The job satisfaction which expresses the employee’s contentment about his/her job becomes a target for the employee and also for the firm based on the provided material/ moral satiety. In the services sector which consists of human resources as itsmost leading and determinant input,building a relationship between the specialties of work and intelligence,skills and abilities of workers depending on job satisfaction is decisive for individual and organizational success also. In the banking sector which is a crucial member of services sector because of the dimensions of the usage of high technology,the need of quality services production and the competition, satisfaction of employees becomes significant. This study aims to investigate the effects of individual factors (age,gender,marital status,education level,operating status of branch/operating status of head office,title,service time,the existence or nonexistence of other bankers in the family,expectations for the future) on job satisfaction. In the consequence of a field work about a public bank,it’s found out that the level of bank personnel’s job satisfaction is changed by the effect of individual factors.
其他摘要：Günümüz üretim ilişkilerinde rekabetin çalışanlar boyutunda artan önemi,çalışan ve iş arasındaki uyumun daha da önem kazanmasına neden olmuştur. Çalışanın yaptığı işten duyduğu memnuniyeti ifade eden iş tatmini,çalışanın iş ortamında maddi ve manevi doyum
关键词：JobSatisfaction;Banking;Minnesota Satisfaction Questionaire (MSQ)
其他关键词：İş tatmini;Bankacılık;Minnesota İş Tatmini Ölçeği