文章基本信息

标题：A Research about Vocational School Students’ Satisfaction in Ankara
其他标题：Öğrenci Memnuniyetine Yönelik Ankara’daki Bir Meslek Yüksekokulunda Araştırma
本地全文：下载
作者：Alptekin SÖKMEN
期刊名称：İşletme Araştırmaları Dergisi
印刷版ISSN：1309-0712
出版年度：2011
卷号：3
期号：4
语种：English
出版社：Isarder
摘要：Educational organizations,like other firms,take into account some implications in order to be able to satisfy the needs and wants of their consumers (students). Especially in vocational education,characteristics of services and service quality subjects gain more importance. In light of this information,this study aims to measure satisfaction of vocational school students by using a scale. The result of the exploratory factor analysis on Student Satisfaction Questionnaire indicates four dimensions. These are satisfaction from school,satisfaction from university,satisfaction from personal development,and satisfaction from vocational education.The reliability and validity dimensions of the scale were taken into consideration, so as to be capable of obtaining reasonable results and making contribution to literature,and arithmetic means are also investigated. Moreover in this study, independent t-test and analysis of variance tests were used to investigate differences among types of satisfaction dimensions in terms of respondents’ gender and educational programs. The results demonstrated several significant differences among types of satisfaction dimensions in terms of gender,and programs.
其他摘要：Eğitim kuruluşları da,diğer hizmet işletmeleri gibi tüketici (öğrenci) istek ve ihtiyaçlarına önem vermek ihtiyacı hissetmektedirler. Özellikle mesleki eğitim hizmeti ele alındığında,eğitim hizmetlerinin belirleyici özellikleri ve hizmet kalitesi konuları
关键词：Vocational Education;Services;Student Satisfaction Questionnaire
其他关键词：Mesleki Eğitim;Hizmetler;Öğrenci Memnuniyeti Ölçeği