出版社:Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
摘要:In this paper from the assessments: the satisfaction of the citizens with the services PUC "Waterworks and Sewerage" and the total time interruption in water supply, appreciating their importance, we carried out the assessment of the implemented IMS PUC "Waterworks and Sewerage" in Kragujevac.
关键词:quality of life; production of water; distribution of water; IMS