文章基本信息

标题：A Hybrid KB-AHP-GAP Analysis for The Performance Measurement System in A Manufacturing Environment. Part 2:The Detailed PMS System
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作者：Dermawan Wibisono
期刊名称：Jurnal Manajemen Teknologi
印刷版ISSN：1412-1700
电子版ISSN：2089-7928
出版年度：2003
卷号：2
期号：2
语种：English
出版社：Institut Teknologi Bandung
摘要：This paper presents on designing and managing performance of a manufacturing unit from the corporate level to the shop floor level. A Hybrid Knowledge Based (KB) Analytic Hierarchy Process (AHP) Gauging Absence of Pre-requisite (GAP) analysis of Performance Measurement System (PMS) Model is developed that considers five levels of company performance:Business Perspective,Customers Perspective,Manufacturing Competitive Priorities Perspective,Internal Process Perspective,and Resources & Method Availability Perspective. The research validation was confined to four industry sectors:aircraft component manufacturing,electronics manufacturing,computer and office equipment manufacturing and telecommunication product manufacturing. The results of the validation exercise indicate that the present Hybrid PMS Model is suitable decision-making tool to assist the practitioners of PMS and provides consistent and detailed results.
关键词：Performance Measurement System;Knowledge Based;Analytic Hierarchy Process;GAP Analysis;Manufacturing