文章基本信息

标题：MULTI-CRITERIA EVALUATION OF TOURIST SATISFACTION
本地全文：下载
作者：KATARINA PAVLOVIĆ ; NADA DAMLJANOVIĆ ; MIODRAG ŽIŽOVIĆ 等
期刊名称：Quaestus
印刷版ISSN：2285-424X
电子版ISSN：2343-8134
出版年度：2018
卷号：12
期号：1
语种：English
出版社：Editura Eurostampa, Timisoara
摘要：This paper presents a new approach for the evaluation of tourist satisfaction based on multiple evaluation criteria,one of which is dominant. The new methodology has prevented the possibility of dissatisfaction in the dominant part being annulled during calculations with satisfaction of the rest of the criteria,which was the case in some of the previous methodologies.
关键词：Tourist satisfaction;multi-criteria evaluation;weight coefficients; criteria for evaluation;dominant criterion.