文章基本信息

标题：THE RESPONSIBILITY OF TRAVEL AGENCIES TOWARDS CONSUMERS
本地全文：下载
作者：Cipriana Sava
期刊名称：Quaestus
印刷版ISSN：2285-424X
电子版ISSN：2343-8134
出版年度：2014
卷号：4
期号：1
语种：English
出版社：Editura Eurostampa, Timisoara
摘要：Currently,the service sector is highly developed in the world. Tourism,a part of this sector has not been majorly affected by the economic and financial crisis,and the motivations and requirements of tourists have diversified over time. The travel agency is the intermediary between service providers and potential tourists,hence its importance. As long as the travel agency offers travel packages it is reasonable to assume some responsibilities towards its customers. The responsibilities of tour operator agencies and retailers must provide the customer a series of rights and guarantees.
关键词：tourism;travel agency;travel packages;consumer responsibilities.