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  • 标题:Communication,Attraction and Fidelity in Tennis Using the Internet
  • 本地全文:下载
  • 作者:Nistor Rozalia ; Nistor Costel ; Muntean Mihaela-Carmen
  • 期刊名称:Ovidius University Annals: Economic Sciences Series
  • 电子版ISSN:2393-3127
  • 出版年度:2012
  • 卷号:12
  • 期号:2
  • 语种:English
  • 出版社:Ovidius University Press
  • 摘要:In the past three years,the concept of customer relationship management (CRM) is the focus of worldwide business. If not long ago customer relationship management was not considered a priority within companies,organizations today's performance puts customers at the center of all activities and rethinks their marketing and sales strategies,depending on their needs and desires. In this context,manufacturers of software for business have focused the attention on the development of specialized application programs dedicated to strategies for customer relationship management.
  • 关键词:Internet;Customer Relationship Management;tennis
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