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文章基本信息

  • 标题:Aspects Regarding Safety and Security in Hotels: Romanian Experience
  • 本地全文:下载
  • 作者:Alexandru Anichiti ; Larisa-Loredana Dragolea ; Georgia-Daniela Tacu Hârșan
  • 期刊名称:Information
  • 电子版ISSN:2078-2489
  • 出版年度:2021
  • 卷号:12
  • 期号:1
  • 页码:44
  • DOI:10.3390/info12010044
  • 出版社:MDPI Publishing
  • 摘要:This study investigates safety and security from the perspective of Romanian tourists by assessing the level of importance that tourists give to safety and security depending on the level of classification of the services they experienced and the generation to which they belong. We used a quantitative research method in the form of a questionnaire and analysed eight dimensions of safety and security: detectors, emergency preparedness, medical preparedness, staff security, guestroom security, pool and beach security, hotel access control, and cyber security. We identified the differences between tourists’ perception of safety and security depending on the level of classification of accommodation services and on generation.
  • 关键词:hotel safety and security; tourist generations; level of accommodation; services classification hotel safety and security ; tourist generations ; level of accommodation ; services classification
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