文章基本信息

标题：Making Sense of Complexity: Using SenseMaker as a Research Tool
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作者：Susara E. Van der Merwe ; Reinette Biggs ; Rika Preiser 等
期刊名称：Systems
电子版ISSN：2079-8954
出版年度：2019
卷号：7
期号：2
页码：25-43
DOI：10.3390/systems7020025
出版社：MDPI Publishing
摘要：There is growing interest in studying processes of human sensemaking, as this strongly influences human and organizational behavior as well as complex system dynamics due to the diverse lenses people use to interpret and act in the world. The Cognitive Edge SenseMaker® tool is one method for capturing and making sense of people’s attitudes, perceptions, and experiences. It is used for monitoring and evaluation; mapping ideas, mind-sets, and attitudes; and detecting trends and weak signals. However, academic literature describing the tool-set and method is lacking. This introduction aims to guide researchers in choosing when to use SenseMaker and to facilitate understanding of its execution and limitations. SenseMaker can provide nuanced insight into system-level patterns of human sensemaking that can provide insight to nudge systems towards more desirable futures, and enable researchers to measure beyond what they know.
关键词：SenseMaker tool; mixed method; complex systems; social complexity; sensemaking SenseMaker tool ; mixed method ; complex systems ; social complexity ; sensemaking