文章基本信息

标题：Reasons for Turnover Intention among Direct Care Workers in Korea’s Long-Term Care Insurance
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作者：Yongho Chon ; Yun-Young Kim
期刊名称：Healthcare
电子版ISSN：2227-9032
出版年度：2020
卷号：8
期号：4
页码：395-405
DOI：10.3390/healthcare8040395
出版社：MDPI Publishing
摘要：This study explored reasons for turnover intention among direct care workers under the Korean long-term care insurance (LTCI) system. The author conducted semi-structured interviews with 19 care workers. The study revealed four main themes underlying the intention of care workers to change or leave their jobs. Care workers struggled with demanding working conditions, and their salaries were low. Moreover, the relationships with their directors and supervisors was not good, since some care workers felt that their directors despised them or gave them inappropriate instructions, and their supervisors did not complete administrative work fairly. Lastly, some workers’ health conditions prevented them from carrying out their care work. The results have implications for working practices of care workers, prices of LTCI services, training of directors and supervisors, and coverage of occupational health and safety insurance for care workers.
关键词：long-term care; turnover; semi-structured interview; Korean LTCI system long-term care ; turnover ; semi-structured interview ; Korean LTCI system