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标题：Study of feasibility and effectiveness of ASHA-Soft (Online Payment and Performance Monitoring System) program in Rajasthan:
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作者：Nitin Joshi ; Pankaj Bhardwaj ; Praveen Suthar 等
期刊名称：Online Journal of Public Health Informatics
电子版ISSN：1947-2579
出版年度：2020
卷号：12
期号：1
页码：1-10
DOI：10.5210/ojphi.v12i1.10662
出版社：University of Illinois at Chicago
摘要：Objective: ASHA-Soft is the pioneer e-Health program which was launched to manage online payment and for monitoring performance of ASHA workers in Rajasthan. There is a paucity of studies which documents the feasibility and effectiveness of this program with aim to assess the feasibility and effectiveness of ASHA-Soft program. Methods: Study was conducted in Jodhpur using quantitative and qualitative method. Primary and secondary data approach was used to assess feasibility and effectiveness of ASHA-Soft. Purposive sampling was done to recruit 150 ASHA workers having experience of more than 5 years to capture the perception before and after implementation of ASHA-Soft. Qualitative data was also obtained from ASHA workers and key stakeholders. To assess the effectiveness secondary data was obtained from various sources was analyzed. Results: Mean age of participants were 35.51 + 6.7 years. Most of ASHAs agreed that ASHA-Soft mediated timely payment (68%) and payment according to their performance (81%). It also increased their motivational level (96%).There were no significant difference in different work experience of ASHAs and perception towards ASHA-Soft regarding timely payment (p=0.99), improving quality of life (p=0.66) and motivation level (p=0.40). This program has provided standard online procedure of online payment and monitoring for ASHAs. Incentives received by ASHAs increased to 77%, performance increased by 7% and 9% for maternal health and child health respectively within one year of its initial implementation. Conclusions: Study finding demonstrate that ASHA-Soft program is acceptable to the users and is effective in terms of meeting organizational requirement.
关键词：Feasibility Study; Program Evaluation; Online system; Employee Performance Appraisal; Community Health Workers