文章基本信息

标题：Should e-Payment Trust be e-Commerce Implemented as a Consumer Satisfaction Factor?
本地全文：下载
作者：Sabar Sutia ; Mochammad Fahlevi ; Mohamad Saparudin 等
期刊名称：E3S Web of Conferences
印刷版ISSN：2267-1242
电子版ISSN：2267-1242
出版年度：2020
卷号：202
页码：16002-16007
DOI：10.1051/e3sconf/202020216002
出版社：EDP Sciences
摘要：Consumer trust related to payment is an essential topic in several studies of online shopping. Consumers are very concerned about security in transactions including when making cashless payments. This study uses a non-parametric test using a SmartPLS with a sample of 243 respondents. The results of this study provide information that E-payment trust is an important factor for consumer satisfaction in E-commerce in Indonesia. Trust related to payments is closely linked to information security and data privacy security of consumers when making transactions on E-commerce.