文章基本信息

标题：An Intelligent and Adaptive Model for Change Management
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作者：Ali M Alshahrani
期刊名称：International Journal of Advanced Computer Science and Applications(IJACSA)
印刷版ISSN：2158-107X
电子版ISSN：2156-5570
出版年度：2020
卷号：11
期号：1
DOI：10.14569/IJACSA.2020.0110112
出版社：Science and Information Society (SAI)
摘要：The continuous and rapid changes that are taking place in the world today makes the change management crucial to any organization. The existing change management models bridge the gap between motivation, planning, and implementation. These models are highly significant as the organizational change is not a rare event anymore, but it is an ongoing process, and the ‘business as usual’ model becomes insignificant to most organizations. To automatize the theoretical model of change management, an intelligent and adaptive model for change management is developed in this paper, which takes into consideration all the positive and negative effects (factors) that may take place at any time and any place internally (internal factors) or externally (external factors). Based on these factors, accordingly, the proposed model can efficiently find a reasonable solution that adapts to the existing situation to avoid any failure of organizational management. The proposed system is built based on a decision support system (DSS) with inputs that represent the influencing factors and an output that represents feedback on the method of management. In this paper, the proposed change management model has been verified, and the results have been reported accordingly.
关键词：Change Management; External Environment; Internal Environment; Decision Support System (DSS)