文章基本信息

标题：Issues on Job Mobility in Restaurant Industry: Study on Salary, Work Environment and Promotions
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作者：Noorliza Zainol ; Dahlan Dahlan Abdullah ; Abdul Rahman Ahmad Rozali 等
期刊名称：Jurnal Intelek
印刷版ISSN：1675-9885
电子版ISSN：2231-7716
出版年度：2020
卷号：15
期号：2
页码：174-184
DOI：10.24191/ji.v15i2.352
出版社：Universiti Teknologi MARA
摘要：Employees are known as an asset to an organization where success or failure of an organizational’ as determinant closely to them. According to the Department of Statistics Malaysia (2017), there are 891,616 employees working in restaurants in the year 2015. The Statistic also shows that staff mobility drastically increases every year and this scenario has been debated among hospitality players. The focus of this study is to discern about issues of job mobility that occur in the restaurant industry in related to salary, working environment and promotion. The objective are: a) to identify issues in job mobility among workers and b) to investigate whether salary, working environment and promotion become a factor of job mobility among employees. This study used a quantitative method and a distribution of 450 sets of the questionnaire to the target respondent of employees at casual dining restaurants around George Town, Pulau Pinang. Only 385 questionnaires we able to use for this study, as the rest was not completed. Results showed that salaries, work environment and promotion were closely related to the intention of people to pursue their careers in the restaurant industry.
关键词：Job Mobility; Salary; Work Environment; Promotion; Restaurant Industry