文章基本信息

标题：Information communication technologies and destination competitiveness in Zimbabwe
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作者：Dorothy M.F. Zengeni ; Isaac Chaneta
期刊名称：International Journal of Development and Sustainability
印刷版ISSN：2186-8662
出版年度：2018
卷号：7
期号：6
页码：1773-1787
出版社：International Society for Development and Sustainability (ISDS)
摘要：The changing in world has necessitated the embracing of information and communication technologies (ICTs). The tourism and hospitality industry has also seen this change and cannot function without powerful ICT functionalities. If the market cannot see the operator through the ICT systems cannot use that facility. ICTs have forced the business fraternity to move from vertical integration organisational structures which was structured in an hierarchical manner to a formation which is horizontal and powered by availability of internet and interconnected devices has greatly increased communication and data exchange within operations, tourism included. This research hypothesised that ICT can influence destination competitiveness and it was tested and proved positively. Challenges associated with ICT development and implementation was also discovered.
关键词：ICT; Destination; Competitiveness; Zimbabwe