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文章基本信息

  • 标题:Dilemma of institutional performance assessment in governmental sector
  • 本地全文:下载
  • 作者:Mohamed Awad El Araby ; Noor el Dien Salem Ayaad
  • 期刊名称:Journal of Humanities and Applied Social Sciences
  • 电子版ISSN:2632-279X
  • 出版年度:2020
  • 卷号:2
  • 期号:2
  • 页码:115-139
  • DOI:10.1108/JHASS-08-2019-0026
  • 出版社:Emerald Publishing
  • 摘要:Purpose The main target of the study represented in developing a proposed Quantitative Model for the purpose of measuring the administrative performance of public governmental organizations, taking into account the validity of the model for many different contexts in practice through governmental sector. Design/methodology/approach Depending on statistical approach, both authors tried to handle this issue through assessing institutional performance in the state owned units on many levels starting from individual level (HR and leaders), sub-units, organization level, then deriving an aggregated formula for assessing general institutional performance of the whole public body in one state, depending on reviewing some of concerned literatures. Findings The authors could already formulate some proposed criteria for assessing and measuring institutional performance on three different levels. Originality/value Although the topic is considered one of the most complicated areas of institutional reform trends, the idea remains very vital as a step forward to improving public policy implementation in the governmental sector, besides that it is correlated to institutional capacity building process in practice.
  • 其他摘要:Purpose

    The main target of the study represented in developing a proposed Quantitative Model for the purpose of measuring the administrative performance of public governmental organizations, taking into account the validity of the model for many different contexts in practice through governmental sector.

    Design/methodology/approach

    Depending on statistical approach, both authors tried to handle this issue through assessing institutional performance in the state owned units on many levels starting from individual level (HR and leaders), sub-units, organization level, then deriving an aggregated formula for assessing general institutional performance of the whole public body in one state, depending on reviewing some of concerned literatures.

    Findings

    The authors could already formulate some proposed criteria for assessing and measuring institutional performance on three different levels.

    Originality/value

    Although the topic is considered one of the most complicated areas of institutional reform trends, the idea remains very vital as a step forward to improving public policy implementation in the governmental sector, besides that it is correlated to institutional capacity building process in practice.

  • 关键词:Performance assessment; Key performance indicators (KPIs); Institutional performance
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