文章基本信息

标题：OPTIMIZATION OF THE PROFESSIONALS SELECTION AND TRAINING BY ARTIFICIAL INTELLIGENCE
其他标题：OPTIMIZACIÓN DE LA SELECCIÓN Y FORMACIÓN DE PROFESIONALES MEDIANTE INTELIGENCIA ARTIFICIAL
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作者：Raúl Gómez-Martínez ; Ravi Purswani ; Miguel Prado-Roman 等
期刊名称：Journal of Management and Business Education
电子版ISSN：2605-1044
出版年度：2020
卷号：3
期号：2
页码：129-144
DOI：10.35564/jmbe.2020.0009
出版社：Academia Europea de Dirección y Economía de la Empresa
摘要：The investment in training and the improvement in the professional's abilities should anticipate an evolution in the professional's performance, but how could we estimate the probability of performance improvement from a formative action? The present work tries to quantify this using a study on 447 surveys carried out by Overlap consultant firm to professionals of the sales force of one of its clients. With this information, an artificial intelligence model has been trained. This model quantifies the relationship between skills and training on the performance of the professional and allows to measure how the probability of a better performance would increase after a training course or improvement capacity. Thus, the artificial intelligence model can be used to define the optimal profile of the professional that should carry out this activity, a profile to seek in the selection processes and in the planning of the company's internal training.
关键词：artificial intelligence; professional performance; formation; professional selection