Evaluating the results obtained through the institutional actions of the evaluation process, in a formally constituted system, itself an even greater challenge considering the issue that involves the availability and accessibility of the evaluation system. In this sense, the managers' understanding of these two aspects is established as a fundamental condition for the design of actions aimed at the improvement of the evaluation processes, and it is necessary to analyze the respective understanding. This analysis, in turn, constitutes the objective of this paper. The research path followed to reach the objective was conducted by a qualitative research, carried out through techniques of documentary analysis, participatory observation and focus group. The results showed that there is an agreement on the subject, as well as on the issues related to availability and accessibility by the SAI managers. However, its results do not reach the entire academic community, since the SAI makes the system available and accessible only to the managers and directors of the Etecs.