文章基本信息

标题：EFEKTIVITAS PEMANFAATAN SARANA DAN PRASARANA DALAM MENINGKATKAN MUTU LAYANAN DI SMA LABORATORIUM
本地全文：下载
作者：Tri Firmansyah ; Achmad Supriyanto ; Agus Timan 等
期刊名称：JMSP (Jurnal Manajemen dan Supervisi Pendidikan)
印刷版ISSN：2580-3417
电子版ISSN：2541-4429
出版年度：2018
卷号：2
期号：3
页码：179-184
DOI：10.17977/um025v2i32018p179
出版社：Universitas Negeri Malang
摘要：The aim of writing this article is to determine of school citizens utilization of facilities and infrastucture effectively. The method used for this research is descriptive qualitative research approach. The result of this study is indicate that facilities and infrastuctures in schools have met the standards. Its use of the laerning process should stiil be improved, as a continuous improvement of service quality to fill the reality up and expectation for consumers.
关键词：efectiveness; fasilities; service quality