文章基本信息

标题：Kepuasan Pemustaka Terhadap Fasilitas Perpustakaan di Fakultas Psikologi Universitas Gadjah Mada
本地全文：下载
作者：Pergola Irianti
期刊名称：Berkala Ilmu Perpustakaan dan Informasi
印刷版ISSN：1693-7740
电子版ISSN：2477-0361
出版年度：2017
卷号：13
期号：1
页码：47-55
DOI：10.22146/bip.16757
出版社：Universitas Gadjah Mada
摘要：This study aims to determine the characteristics and level of user satisfaction on the facilities available at the library of the Faculty of Psychology UGM. This descriptive quantitative study, population are users of the library at the Faculty of Psychology of the period from August to October 2016 with a sample of 174 people. Methods of data collection using a questionnaire, to determine the characteristics and user satisfaction of the library facilities at the Faculty of Psychology. Characteristic variables include: gender, study program, as well as the number of semesters that are taken when shooting data. Variable library user satisfaction focused on the following five indicators: collection, services, information technology, human resources, and infrastructure. Measurement of each indicator by using univariate analysis. The results show that: (1) Characteristics of the higher percentage of women (79.88%) than men (20.12%), undergraduate student of the highest percentage (64.94%) among other courses, and most of them (53.44%) has been studied in the range 1-4 semester. (2) User satisfaction on the facilities available at the library of the Faculty of Psychology UGM grade average score of 74.38% is included in the category of very satisfactory.
关键词：Users Characteristics; Satisfaction Level; Library Facilities