文章基本信息

标题：Using Images of Eyes to Enhance Green Brand Purchase Intentions Through Green Brand Anthropomorphism Strategies: The Moderator Role of Facial Expression
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作者：Tong, Zelin ; Li, Tingting ; Feng, Jingdan 等
期刊名称：Frontiers in Psychology
电子版ISSN：1664-1078
出版年度：2020
卷号：11
页码：1-14
DOI：10.3389/fpsyg.2020.568595
出版社：Frontiers Media
摘要：This study uses an experimental comparison to analyze the effects of anthropomorphic strategies that use images with eyes (vs. those without eyes) on consumers' willingness to buy green products, as well as the mechanism of action. The study finds that concerning the anthropomorphic features of a product, anthropomorphic strategies containing images of eyes lead to more positive purchase intention for green products than those without images of eyes. Simultaneously, these green purchase intentions are mediated through the variable of green trust regardless of whether the anthropomorphic strategies feature eyes. Beyond this, the above effects are moderated when anthropomorphic strategies featuring different facial expressions are used. The findings of this study provide useful suggestions for green brand marketing strategies and management practices that use anthropomorphism.
关键词：anthropomorphism; eye effect; green trust; purchase intention of green products; anthropomorphic strategies