文章基本信息

标题：Psychological Effects of the Allocation Process in Human–Robot Interaction – A Model for Research on ad hoc Task Allocation
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作者：Tausch, Alina ; Kluge, Annette ; Adolph, Lars 等
期刊名称：Frontiers in Psychology
电子版ISSN：1664-1078
出版年度：2020
卷号：11
页码：1-17
DOI：10.3389/fpsyg.2020.564672
出版社：Frontiers Media
摘要：Task allocation is immensely important when it comes to designing human-robot interaction (HRI), but although it is the shaping part of the interaction, it is merely regarded as a process with its own effects on human thinking and behavior. This study aims at linking research from different fields like psychological theory, HRI and allocation optimization to create a new process model of ad hoc task allocation in human-robot interaction. It addresses the process characteristics and psychological outcomes of a real-time allocation process that integrates the worker. To achieve this, we structured the process into steps and identified relevant psychological constructs associated with them. The model is a first step towards ergonomic research on the self-organized allocation of tasks in HRI, but may also be an inspiration for practitioners designing HRI systems. To create successful work in HRI, designing the technology is an important foundation, but a participative, thought-out process for allotting tasks could be the key to adequate autonomy, work satisfaction and successful cooperation.
关键词：work psychology; HRI; theory; participation; decision perception; satisfaction; self-organizing sociotechnical system