文章基本信息

标题：Customer Perceptions of Public Distribution System in Chhattisgarh and Mizoram
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作者：Lalropuii ; N. V. R. Jyoti Kumar
期刊名称：Mizoram University Journal of Humanities & Social Sciences
印刷版ISSN：2395-7352
出版年度：2017
卷号：3
期号：1
页码：115-128
语种：English
出版社：Mizoram University
摘要：Public Distribution System (PDS) is viewed as the most important food security network in India in terms of its coverage and public expenditure yet it is not without its limitations.The government spends around Rs.750 billion per year on food grains,however;over 20% of the population remains undernourished in the country The present study focuses on the performance of PDS in the states of Chhattisgarh and Mizoram by analyzing the household customer perceptions.For this purpose,300 households were surveyed from the two states.The purposive sampling method was followed in choosing the respondents from the capital cities of Raipur (Chhattisgarh) and Aizawl (Mizoram).The study found that more than three-fourth of the customers in both the states were satisfied with the performance of PDS.The Fair Price Shops in Chhattisgarh were perceived to be faring better in terms of number of working days compared with their counterparts in Mizoram.However;the respondents in Chhattisgarh have to travel more than the respondents in Mizoram to reach the ration shop.Almost all the respondents acknowledged the important role being played by PDS in the well-being of their family.In respect of the replacement of PDS over cash transfer system,over 70% of the respondents in Mizoram and nearly 89% of the respondents in Chattisgarh did not want cash transfer: The findings suggest the need to support and strengthen the existing policy of supplying the commodities at subsidized prices.
关键词：Public distribution system;Fair price shops;Ration cards;Customer