文章基本信息

标题：Correlation between changes of business processes and organizational performances
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作者：Ivan Peronja ; Ivana Plazibat
期刊名称：Przedsiębiorczość Międzynarodowa
印刷版ISSN：2543-537X
电子版ISSN：2543-4934
出版年度：2017
卷号：3
期号：1
页码：25-45
语种：English
出版社：Cracow University of Economics
摘要：The main aim of this study was to determine whether a higher level of business process and process orientation lead to improved organizational performances.The companies observed for the research were subjected to rigorous statistical analysis and processing,in order to justify the model presented in the paper.The observed companies employ more than 250 employees and do the business in the Republic of Croatia whose economy is in transition.The research presented in this paper sets a model that statistically confirms strong and significant impact of business processes and process organization on financial and non-financial performances.It has been proven that process organization has a significant indirect impact on financial operations through non-financial performances.
关键词：Business processes;organizational performance;financial and non-financial performance