文章基本信息

标题：IMPLEMENTASI TOTAL QUALITY MANAGEMENTDALAM SISTEM MANAJEMEN MUTU PEMBELAJARAN DI INSTITUSI PENDIDIKAN
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作者：Achmad Supriyanto
期刊名称：Cakrawala Pendidikan: Jurnal Ilmiah Pendidikan
印刷版ISSN：0216-1370
电子版ISSN：2442-8620
出版年度：2011
期号：1
页码：17-29
DOI：10.21831/cp.v1i1.4188
语种：Indonesian
出版社：Universitas Negeri Yogyakarta
摘要：mplementation of the Total Quality Management in the Learning Quality Management System in Educational Institutions.This study aimed to analyse the implementation of the Total Quality Management (TQM) in the learning quality management system in educational institutions.This study used a descriptive design.The population consisted of people in the organizational structure of the quality management system and the sample was pusposively selected.The data were collected through interviews and documents and were analysed using the descriptive technique.The findings show that: (1) the TQM has been implemented but it still needs optimizing,(2) it needs support from the heads of relevant units,(3) there are constraints because of work teams that are not optimal and limited time and funds,(4) the strategies to deal with the constraints depend on the condition and situation,and (5) the implementation of the TQM refers to an evaluation and monitoring study and the draft of academic quality assurancedocuments.
关键词：implementation;TQM;learning;education