期刊名称:International Research Journal of Business Studies
印刷版ISSN:2089-6271
电子版ISSN:2338-4565
出版年度:2008
卷号:1
期号:3
页码:249-269
语种:English
出版社:Prasetiya Mulya Publishing
摘要:In order to create a sustainable competitive advantage, companies nowadays should ofer a superior customer value. One way in achieving this is by understanding their stakeholders and building a long-term relationship with them. This paper is intended to map the stakeholders of Company A (a telecommunication company) using the six-market-model. Furthermore one form of a long term relationship, i.e. alliance, is thoroughly analyzed and predicted. The alliance of Company A and Bank X is studied as a case in this research. Analysis shows that this kind of relationship, the alliance, has the potential in giving mutual beneft for each party involved. It could also serve as a source to enhance the companys competitive advantage. This alliance is predicted to be successful in the long term for three reasons: because it is strongly supported by full commitment of senior management; because it has high alliance competences; and because it has idiosyncratic resources.