文章基本信息

标题：THE EFFECT OF JOB SATISFACTION, ORGANIZATIONAL COMMITMENT, EMOTIONAL AND SPIRITUAL INTELLIGENCE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR: A STUDY ON CIVIL SERVANTS OF EDUCATION AT STATE ISLAMIC UNIVERSITY OF MATARAM, INDONESIA
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作者：Iswati Rina ; Iswati Rina ; Asmony Thatok 等
期刊名称：Eurasia: Economics & Business
电子版ISSN：2522-9710
出版年度：2019
卷号：23
期号：5
页码：87-94
DOI：10.18551/econeurasia.2019-05.10
语种：English
出版社：Grodno State Agrarian University
摘要：This study aims to analyze and determine the effect of job satisfaction, organizational commitment, emotional and spiritual intelligence on OCB on Civil Servants of Education at State Islamic University of Mataram (UIN Mataram). Commitment is considered as a mindset that is influenced by individual emotional and spiritual intelligence. This type of research is associative causal using the census method in determining the sample. The number of respondents are 101 people. The data collection methods in this study were interviews, documentation, and questionnaires. The data analysis technique used in this study is multiple linear regression. The results showed that job satisfaction had no significant effect on OCB, organizational commitment had a significant effect on OCB, emotional intelligence had a significant effect on OCB, spiritual intelligence had a significant effect on OCB.
关键词：Job satisfaction; organizational commitment; emotional and spiritual intelligence; organizational citizenship behavior