文章基本信息

标题：The role of knowledge management in institutional strategy development and competitiveness at leading African universities
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作者：Sachin Suknunan ; Sachin Suknunan ; Manoj Maharaj 等
期刊名称：Knowledge & Performance Management
印刷版ISSN：2543-5507
电子版ISSN：2616-3829
出版年度：2019
卷号：3
期号：1
页码：19-30
DOI：10.21511/kpm.03(1).2019.03
语种：English
出版社：LLC "CPC "Business Perspectives"
摘要：The role of knowledge management as a strategic intervention in higher education in developing economies has not been studied extensively. Higher education plays a central role in a country’s economy through knowledge creation and dissemination to its stakeholders. The main purpose of this article was to examine the role and influence of knowledge management in decision-making and strategy formulation at leading universities in Africa and to establish if knowledge management was adding value and competitiveness to the institutions. A survey across 20 leading African universities was conducted in 2014. A mixed method of quantitative and qualitative approaches was adopted. The results show that knowledge management does have the potential to positively influence institutional strategy formulation, but should ideally be repre sented at executive level for its potential to be fully realized. More knowledge manage_x005f?ment practice is needed in the areas of academic teaching and learning, and research. There was a lack of sophisticated and powerful knowledge management Information Systems in most of Africa’s leading institutions. Those institutions that utilized KM more strategically, inclusive of specialized KM Information Systems were the higher ranked institutions. This suggests that knowledge management could play a crucial role in a University’s success and competitiveness.
关键词：knowledge management; strategy; competitiveness; African higher education