文章基本信息

标题：IDENTIFICATION AND PERFORMANCE VALUATION OF BUSINESS PROCESS IN A FURNITURE COMPANY
本地全文：下载
作者：Andrea Sujová ; Andrea Sujová
期刊名称：Intercathedra
印刷版ISSN：1640-3622
出版年度：2012
卷号：28
期号：2
页码：70-75
语种：English
出版社：Poznań University of Life Sciences
摘要：Strong competition on the wood and furniture market forces enterprises to pay attention not only to quality of products but also to quality and performance of internal business processes. The paper deals with the issue of identification of main business processes and their parameters which are a base for process performance valuation. Methods and indicators for process measurement play an important role in measurement and valuation of the total business performance.
关键词：business process; performance management; process performance indicators; furniture company