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  • 标题:Práticas da gestão do conhecimento em processos organizacionais de prefeituras municipais da região da AMUSEP: uma agenda de pesquisa
  • 其他标题:Practices of knowledge management in organizational processes of town hall of the AMUSEP region: a research agenda
  • 本地全文:下载
  • 作者:Urpia, Arthur Gualberto Bacelar da Cruz ; Sartori, Rejane ; Machado, Caio Pisconti
  • 期刊名称:Gestão & Produção
  • 印刷版ISSN:0104-530X
  • 电子版ISSN:1806-9649
  • 出版年度:2020
  • 卷号:27
  • 期号:4
  • 页码:1-20
  • DOI:10.1590/0104-530x4669-20
  • 出版社:Universidade Federal de São Carlos
  • 摘要:This article aims to diagnose the implementation level and coverage regarding of the Knowledge Management practices related to the organizational processes in the municipalities associated to AMUSEP - Municipalities Association of the North of Paraná. Thus, our work is a quantitative and descriptive research based on multiple case studies. We collected data through a questionnaires in Google Forms. The outcomes point out that those municipalities have both low effective level of implementation and low coverage of Knowledge Management practices associated to the organizational processes. This result is critical given the importance of these practices for public organizations, since they act as facilitators of the processes of Knowledge Management.
  • 关键词:Gestão do conhecimento;Setor público;Processos organizacionais
  • 其他关键词:Knowledge management;Public sector;Organizational processes
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